Terms of Service

1. Who we are

SolarLead (the “Service”) is operated by SolarLead Inc. (“SolarLead,” “we,” “us,” “our”), a corporation federally incorporated in Canada with its registered office in Halifax, Nova Scotia. Our business contact address is:

These Terms of Service (“Terms”) form a binding agreement between you (individually or on behalf of an organization, the “Customer” or “you”) and SolarLead Inc. governing your use of the Service.

2. Acceptance of these Terms

By creating an account, accessing, or using the Service in any way, you represent and warrant that (a) you have read, understood, and agree to be bound by these Terms; (b) you are at least eighteen (18) years of age and have the legal capacity to enter into this agreement; (c) if you are entering into these Terms on behalf of an organization, you have the authority to bind that organization; and (d) your use of the Service complies with all laws applicable to you.

If you do not agree to any part of these Terms, you must not access or use the Service.

3. Description of the Service

SolarLead provides, on a subscription basis:

• Access to a database of residential solar installation permits aggregated from public municipal and state/provincial building department records across the United States and Canada;
• Analytical tools including contractor activity dashboards, market-level statistics, and AI-generated insights derived from the above data;
• Optional “contact enrichment” features that return publicly or commercially available phone and email information associated with a property address, provided by licensed third-party data vendors;
• A subscription plan including ten (10) contact enrichments per billing cycle, with additional enrichments available for a per-unit fee.

3.1 No guarantees of data accuracy, completeness, or freshness

The Service aggregates data from third-party sources including public municipal databases. While we make reasonable efforts to maintain accurate and current data, we do not guarantee that any specific record is accurate, complete, current, or free from error. You agree to independently verify any data before taking business action based on it.

3.2 Not a consumer reporting agency

SolarLead is NOT a consumer reporting agency (as defined by the U.S. Fair Credit Reporting Act, 15 U.S.C. § 1681 et seq., “FCRA”), and the Service does NOT provide consumer reports. You agree that you will not use the Service, or any data obtained through it, for any purpose that would make SolarLead a consumer reporting agency, including but not limited to:

• Establishing a consumer's eligibility for credit or insurance for personal, family, or household purposes;
• Employment decisions;
• Determining eligibility for a government license or benefit;
• Underwriting or determining eligibility for tenancy or rental housing;
• Any other purpose authorized by section 604 of the FCRA.

3.3 AI-generated outputs

Some features of the Service generate responses using artificial intelligence models (collectively, “AI Outputs”). AI Outputs may contain factual errors, omissions, fabrications, or other inaccuracies, and may produce different responses to similar or identical questions. You agree that AI Outputs are provided for informational purposes only and must be independently verified before being relied upon for any business decision. SolarLead Inc. does not warrant the accuracy, completeness, currency, or fitness for any particular purpose of any AI Output, and disclaims all liability for actions taken or not taken in reliance on AI Outputs.

4. Accounts and eligibility

4.1 Business use only

The Service is offered strictly for business and professional use by solar industry professionals, including installers, contractors, sales teams, and related commercial entities. You represent that you are using the Service in furtherance of a lawful business purpose and not as a consumer.

4.2 Registration

You must register for an account to access the Service. You agree to: (a) provide accurate, current, and complete information during registration; (b) maintain and promptly update that information; (c) maintain the security of your password and credentials; (d) accept responsibility for all activity that occurs under your account; and (e) notify us immediately at privacy@solarlead.io if you discover or suspect unauthorized use of your account.

4.3 One account per user

Each subscription is licensed to a single named user. You may not share account credentials with any other person. We may, at our discretion, offer team or multi-seat plans in the future; until then, credential sharing is a material breach of these Terms and grounds for immediate termination.

4.4 Prohibited users

You may not use the Service if you are: (a) a direct competitor of SolarLead seeking to access our data, methodologies, or technology for competitive purposes; (b) a person or entity subject to applicable trade sanctions or prohibited from receiving services under Canadian or U.S. law; or (c) an individual who has been previously suspended or terminated from the Service for cause.

5. Subscription, fees, and billing

5.1 Subscription fee

The current subscription fee is $599 USD per month, billed in advance on the date of each renewal (the “Subscription Fee”). All fees are exclusive of applicable taxes, which you are responsible for paying.

5.2 Auto-renewal

Your subscription automatically renews each month unless cancelled before the renewal date. By subscribing, you authorize SolarLead Inc. (through our payment processor, Stripe, Inc.) to charge the Subscription Fee to your designated payment method on each renewal date.

5.3 Additional charges

Contact enrichments beyond the ten (10) included per billing cycle are billed at $5 USD per enrichment. You will be shown a confirmation prompt before any per-unit charge is incurred; clicking “Unlock” constitutes authorization of the charge.

5.4 Cancellation

You may cancel your subscription at any time via the Settings page in the Service or through the Stripe customer portal. Cancellation takes effect at the end of the current billing cycle. No partial refunds are issued for unused portions of a billing cycle.

5.5 Price changes

We may change the Subscription Fee with at least thirty (30) days' written notice (by email to the address associated with your account). If you do not agree to the new fee, your sole remedy is to cancel your subscription before the change takes effect.

5.6 Failed payments

If a payment fails, we may suspend your account access until payment is successfully collected. Repeated payment failures may result in termination under Section 11.

5.7 Pilot and trial periods

SolarLead Inc. may from time to time offer pilot, trial, beta, or other promotional access to the Service on terms different from those described above. Pilot access is governed by a separate written agreement between you and SolarLead Inc. that takes precedence over Section 5.1 (Subscription Fee), Section 5.2 (Auto-renewal), and Section 5.4 (Cancellation) for the duration of the pilot. All other provisions of these Terms, including the Acceptable Use Policy and Sections 6 through 13, remain in full effect during any pilot.

6. Acceptable use

Your use of the Service is governed by our Acceptable Use Policy, which is incorporated by reference into these Terms. You agree to comply with the Acceptable Use Policy as a condition of your continued access to the Service. The following paragraphs summarize key restrictions but do not limit the full scope of that policy.

6.1 Compliance with applicable laws — customer's obligation

You represent, warrant, and covenant that your use of the Service, including any contact or communication you initiate with a homeowner or other person whose information you obtain through the Service, will comply with all applicable laws, including but not limited to:

• the U.S. Telephone Consumer Protection Act (47 U.S.C. § 227 and its implementing regulations, “TCPA”) and all related federal and state telemarketing and do-not-call laws;
• the Canadian Anti-Spam Legislation (S.C. 2010, c. 23, “CASL”) and the CRTC's Unsolicited Telecommunications Rules;
• the U.S. CAN-SPAM Act and the Canadian National Do Not Call List obligations;
• all applicable federal, state, provincial, and municipal privacy, consumer protection, and telemarketing laws where you and your contacts are located.

6.2 Prohibited conduct

You will not, and will not permit any person using your account to, engage in any conduct prohibited by the Acceptable Use Policy, including:

• Using any autodialer, pre-recorded message, or artificial voice to contact any number obtained through the Service without the prior express written consent required by the TCPA;
• Contacting any number listed on a federal, state, provincial, or internal Do-Not-Call (DNC) list without a legally recognized established business relationship or express exemption;
• Selling, licensing, transferring, or otherwise making available to any third party the data obtained through the Service;
• Using the Service to compile or supplement a consumer reporting database or any product that would classify SolarLead as a consumer reporting agency;
• Scraping, data mining, reverse engineering, or otherwise attempting to extract the underlying source data of the Service outside the tools we provide;
• Using the Service for stalking, harassment, or any unlawful purpose against any individual.

6.3 Third-party data sources

Certain data made available through the Service is sourced from third-party providers, including without limitation skip-tracing vendors, permit data aggregators, and public records APIs. Your use of such data is subject to any applicable third-party terms of service, which may be updated from time to time. You will not use third-party-sourced data in any manner that would violate the third-party provider's terms. SolarLead Inc. may modify, restrict, suspend, or discontinue access to any third-party-sourced data at any time, with or without notice, including if required by the third-party provider, and will have no liability for any such modification or discontinuation.

7. Intellectual property

7.1 Our intellectual property

SolarLead, including all software, user interfaces, visual design, compilations of data, analytics methodologies, and related materials, is owned by SolarLead Inc. and its licensors and is protected by intellectual property laws. We grant you a non-exclusive, non-transferable, revocable license to access and use the Service in accordance with these Terms for the duration of your paid subscription.

7.2 Permitted use of data

You may access, view, and use data displayed through the Service for your internal business purposes, including sales outreach to homeowners for the purpose of offering solar installation services. You may export limited amounts of data for such internal business use. You may not:

• Use the data to build, train, or enhance a product or service that competes with SolarLead;
• Redistribute, resell, or sublicense the data to any third party;
• Use the data to create a database of similar scope or function.

7.3 Feedback

If you submit feedback, suggestions, or ideas about the Service, you grant SolarLead Inc. a perpetual, irrevocable, worldwide, royalty-free license to use that feedback for any purpose without compensation or attribution.

7.4 Customer Data

“Customer Data” means any data, content, notes, files, annotations, or other information you upload to, input into, or generate within the Service, including pipeline annotations, call logs, exported data sets, integration data, and account-level configurations. As between you and SolarLead Inc., you retain all right, title, and interest in your Customer Data. You grant SolarLead Inc. a limited, non-exclusive, royalty-free license to host, process, transmit, and display Customer Data solely as necessary to provide and improve the Service to you and to comply with applicable law. SolarLead Inc. will not access, use, or disclose Customer Data for any other purpose without your express consent, except as required by law or valid legal process. Upon termination, Customer Data will be handled in accordance with Section 11.3.

8. Indemnification

You agree to defend, indemnify, and hold harmless SolarLead Inc., its directors, officers, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

1. your violation of any of these Terms, including without limitation any breach of Section 6 (Acceptable Use) or the Acceptable Use Policy;
2. your violation of any applicable law in connection with your use of the Service, including but not limited to any violation of the TCPA, CASL, CAN-SPAM, or any state, provincial, federal, or municipal telemarketing or privacy law;
3. any claim by a third party (including any individual whose contact information you obtained through the Service) arising from your communications, conduct, or use of their information;
4. your misuse of, or unauthorized access enabled by, your account credentials.

This indemnification obligation will survive termination of these Terms. We reserve the right, at your expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification, in which case you agree to cooperate with our defense.

9. Warranty disclaimer

THE SERVICE AND ALL DATA MADE AVAILABLE THROUGH IT ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SOLARLEAD INC. DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

Without limiting the foregoing, we do not warrant that: (a) the Service will meet your requirements; (b) the Service will be uninterrupted, timely, secure, or error-free; (c) the data made available through the Service will be accurate, complete, reliable, current, or error-free; or (d) any defects will be corrected.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL SOLARLEAD INC., ITS AFFILIATES, OR ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST REVENUE, LOST DATA, LOSS OF BUSINESS, OR LOSS OF GOODWILL, ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SERVICE, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN ANY CASE, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE, FROM ALL CAUSES OF ACTION COMBINED, WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS PAID BY YOU TO SOLARLEAD INC. DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED CANADIAN DOLLARS (CAD $100).

Some jurisdictions do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages. Accordingly, some of the above limitations may not apply to you.

11. Suspension and termination

11.1 Termination by you

You may terminate your account at any time by cancelling your subscription as described in Section 5.4.

11.2 Suspension and termination by us

We may suspend or terminate your access to the Service, in whole or in part, immediately and without notice, if we reasonably believe that:

• You have materially breached these Terms, the Acceptable Use Policy, or any applicable law;
• Your account has been used for any conduct prohibited by Section 6 or our Acceptable Use Policy;
• Your continued use poses a security risk to the Service, to other customers, or to third parties;
• Any law, regulator, or court order requires us to suspend or terminate your access.

11.3 Effect of termination

Upon termination: (a) your right to access the Service ends immediately; (b) you will have thirty (30) days to export any data you have saved within the Service, after which your data may be permanently deleted; (c) any fees already paid are non-refundable except as required by law; and (d) Sections 3.2, 7, 8, 9, 10, 11.3, 12, and 13 will survive termination.

12. Governing law and dispute resolution

12.1 Governing law

These Terms are governed by and construed in accordance with the laws of the Province of Nova Scotia and the federal laws of Canada applicable therein, without regard to conflict of laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

12.2 Jurisdiction

You agree that any legal action or proceeding arising out of or related to these Terms or the Service will be brought exclusively in the courts of Nova Scotia, Canada, and you consent to the personal jurisdiction of, and venue in, those courts.

12.3 Informal resolution first

Before filing any claim, you agree to first contact us at privacy@solarlead.io to attempt to resolve the matter informally. We will attempt to resolve any claim through good-faith negotiation within sixty (60) days of your notice.

12.4 Class action waiver

To the maximum extent permitted by applicable law, you agree to resolve any dispute with SolarLead Inc. on an individual basis and waive any right to participate in a class action, consolidated action, or representative proceeding. If this provision is found unenforceable in any jurisdiction, the remainder of Section 12 will still apply.

13. General provisions

13.1 Changes to these Terms

We may modify these Terms from time to time. We will notify you of material changes by email (to the address associated with your account) or by prominent notice in the Service at least thirty (30) days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the modified Terms. If you do not agree, your sole remedy is to cancel your subscription before the changes take effect.

13.2 Entire agreement

These Terms, together with the Privacy Policy, the Acceptable Use Policy, and any other documents expressly incorporated by reference, constitute the entire agreement between you and SolarLead Inc. regarding the Service and supersede any prior or contemporaneous understandings.

13.3 Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable while preserving its original intent.

13.4 No waiver

Our failure to enforce any right or provision of these Terms will not be deemed a waiver of that right or provision.

13.5 Assignment

You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. We may assign these Terms freely, including in connection with a merger, acquisition, or sale of assets. Any attempted assignment in violation of this section is void.

13.6 Force majeure

We will not be liable for any failure or delay in performance caused by events beyond our reasonable control, including acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fires, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

13.7 Notices

We may provide notices to you by email (to the address associated with your account) or by posting in the Service. You may provide notices to us by email to privacy@solarlead.io, with a copy by mail to our registered office address above.

13.8 Language

These Terms are written in English. Any translation is provided for convenience only; the English version controls in the event of any conflict. Les parties reconnaissent avoir exigé que la présente entente soit rédigée en anglais.

13.9 Security incident notification

SolarLead Inc. will notify you of any Security Incident affecting your Customer Data without undue delay, and in any event within seventy-two (72) hours of confirmed discovery. A “Security Incident” means a confirmed unauthorized access to, acquisition of, disclosure of, alteration of, or destruction of Customer Data. The notification will include, to the extent then known, the nature of the incident, the categories of data affected, the steps SolarLead Inc. has taken or plans to take to remediate the incident, and contact information for further inquiries. This commitment is in addition to any obligation we may have under applicable privacy law and does not constitute an admission of liability.

14. Contact

Questions about these Terms should be directed to:

These Terms were last updated on May 22, 2026 and become effective for all users on that date. Existing subscribers will be deemed to have accepted these Terms thirty (30) days after the update notification, or upon their next subscription renewal, whichever occurs first.